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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Carlos Sanchez

March 15, 2023

5  out of  5 rating by Carlos Sanchez
"Heather was amazing at answering all my payment and coverage questions.. Very knowledgeable at what she does"

Gretell Lara

March 14, 2023

5  out of  5 rating by Gretell Lara
"(Translated by Google) Excellent service, very competent with his management in every situation that I ask him to help me, he is very diligent. very sweet and kind I love that Melissa always collaborates with me. (Original) Excelente servicio, muy competente con su gestión en cada situación que le pido que me ayude, es muy diligente. muy dulce y amable me encanta que Melissa siempre me colabore."

Bay Floyd

March 13, 2023

5  out of  5 rating by Bay Floyd
"Kelly saw that I was waiting to be assisted and popped right over with the most beautiful smile. Without hesitation said that she would get right on it and true to her word called about 15 minutes later to confirm that the task was completed."

Autumn

March 10, 2023

5  out of  5 rating by Autumn
"Heather is an excellent service rep. Very knowledgeable at what she does!"

Insun James

March 9, 2023

5  out of  5 rating by Insun James
"Great customer service. Whenever I call they take care of me right away. Beatriz is great thank you."

Debb B

March 6, 2023

5  out of  5 rating by Debb B
"Heathers has been amazing at answering all my questions and concerns when it comes to my mom policy. She took her time in explaining coverages & billing issues. This agency is blessed to have someone like Heather so professional and polite working here.."

Susan N

March 3, 2023

5  out of  5 rating by Susan N
"Kelley was so pleasant and nice :) She took care of my issue and double checked that all my accts were good :)"

Augusto Arias

March 2, 2023

5  out of  5 rating by Augusto Arias
"She is a great communicator and I can tell that she worked hard to get me all discounts that were available. She is without a doubt a great asset for this agency. State Farm is very well represented by Melissa."

Nicole

February 28, 2023

5  out of  5 rating by Nicole
"Dana provided excellent and efficient service! I highly recommend her."

Theresa Weir

February 28, 2023

5  out of  5 rating by Theresa Weir
"Best insurance office!!! Been going there for over 15 years and always receive the best service"

Felix Fernandez

February 27, 2023

5  out of  5 rating by Felix Fernandez
"(Translated by Google) beautiful people (Original) Bellas personas"

Carlos Soto

February 27, 2023

5  out of  5 rating by Carlos Soto
"I recently just got with State Farm. Saman was extremely helpful and informative in the type of coverage the company has and can give me. Very friendly as well. Very happy with the customer experience with Saman."

Susan Henderson

February 24, 2023

5  out of  5 rating by Susan Henderson
"Dana & Kelly did a great job. Am anxious for the follow up info. Am very sad that State Farm can't help me with my condo insurance. Over 40yrs starting with my car. Maybe down the road they'll change the rules. God Bless and stay safe and healthy."

Shayan

February 24, 2023

5  out of  5 rating by Shayan
"Special thanks to Stacy and Saman for the excellent experience. They were able to find the gaps in my coverage and see what I can do to save money and ensure that I have the best coverage!"

Sharon Nweeia

February 24, 2023

5  out of  5 rating by Sharon Nweeia
"Heather and all of her associates at EM State Farm are the most helpful and most knowledgeable professionals in their industry!"

Jessica Hoyos

February 24, 2023

5  out of  5 rating by Jessica Hoyos
"Very helpful and pleasant to work with"

Laura Mas

February 24, 2023

5  out of  5 rating by Laura Mas
"Dana was so helpful and informative. She was quick to respond to my emails. She was an absolute delight and I am so happy to be back with State Farm."

Tracy Ochipa-Turso

February 24, 2023

5  out of  5 rating by Tracy Ochipa-Turso
"Heather was a great help and was able to answer all the questions I had. She had a great attitude when dealing with me."

Julie Warren

February 24, 2023

5  out of  5 rating by Julie Warren
"Ellie's office is wonderful. We work with many of the people in the office. Lately, we started working with Kelley. She followed up with us to make sure everything was done as we had requested. We really liked working with her and appreciated her attention to detail. I recommend using this office."

david noas

February 24, 2023

5  out of  5 rating by david noas
"Excellent service and staff as always. Saman was great."

Lerice R

February 23, 2023

5  out of  5 rating by Lerice R
"Thank you Melissa ❤️Very Good Service., all of you guy’s from Ellie Mills."

Frankie- W

February 23, 2023

5  out of  5 rating by Frankie- W
"This agency is knowledgeable. I highly recommend. Called because my bill went up a lot and spoke to Heather and she took the time to look it over and she explained it perfectly to where I understood the increase in my premium. Such a sweet lady."

Carlos Rosario

February 23, 2023

5  out of  5 rating by Carlos Rosario
"This agency is alway willing to help no matter what the situation is. I’ve called serval time about my bill. My card needed to be replace and Heather work on that fast and efficient for me. I submitted an hospital income claim and sent it to Heather and had confirmation it was done. She was super helpful, informative and on point."

Anne Adool

February 23, 2023

5  out of  5 rating by Anne Adool
"Samaan was the agent that helped me and i admired his professionalism, his follow thru, him bringing over papers to my house for signature, making sure that i understood everything, and explaining the policy to me in detail..he struck me as someone who loves what he is doing And is very proud of his job...i will definitely recommend him to my friends. Thanks Samaan for saving me some money!!!"
Profile photo of FAUSTO Acevedo

FAUSTO Acevedo

February 22, 2023

5  out of  5 rating by FAUSTO Acevedo
"(Translated by Google) He was very kind, he helped me with everything, very professional and made me feel important to you, thankful for Melissa (Original) Fue muy amable, me ayudo en todo, muy profecional y me hizo sentir importante para ustedes agradecido por Melissa"