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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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claudia lacayo

May 14, 2024

5  out of  5 rating by claudia lacayo
"Me gusta mucho esta officina. Excelente atencion, especialmente la de Antonia Ruiz. Gracias Antonia"
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Angela Bouza Kaufman

May 1, 2024

5  out of  5 rating by Angela Bouza Kaufman
"Eileen handled my concern with grace. I was not happy with the 3 letters received on the same day withe contradicting information. She was able to explain and address the concerns."
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Jorge Mederos

April 22, 2024

5  out of  5 rating by Jorge Mederos
"I switched over to State Farm sometime ago because i really wanted to have access to a physical office (Ellie Mills in Cutler Bay) that employed helpful people. Just this past week, I needed some help and called. Kelley Augi immediately answered my call and was very helpful in servicing my insurance needs. My request was handled within the minutes with several updates via text and email. Kelley is so pleasant and helpful. Thank you Ellie Mills State Farm office!"
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Pamela Salemi

April 15, 2024

5  out of  5 rating by Pamela Salemi
"Eileen was outstanding! She was able to address each of my questions and provide ample information! Bravo!"
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Sharon Wesley

April 12, 2024

5  out of  5 rating by Sharon Wesley
"Dana is a wonderful agent!0"
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April 5, 2024

5  out of  5 rating by Christine
"Kelly Augi is exceptional! She helped me make changes quickly and with ease. It was near closing but she never rushed and said she could assist me. She is professional and most kind."
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April 4, 2024

5  out of  5 rating by Marilyn
"Excellent communication and advice. Quick efficient follow up very helpful"
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vicki wade

April 1, 2024

5  out of  5 rating by vicki wade
"State Farm has always provided excellent Customer service. All of the staff at the Cutler Bay office are Knowledgeable and friendly. They take the time to Gather pertinent information from you so that your exact insurance needs can be met. Recently, Kelley was Particularly helpful. I highly recommend State Farm."
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Ronald Vega

April 1, 2024

5  out of  5 rating by Ronald Vega
"Antonia fue de gran ayuda estuvo siempre paciente en entender mis preguntas"
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cary sochin

April 1, 2024

5  out of  5 rating by cary sochin
"Awesome customer service"
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Esther Del Rio

March 26, 2024

5  out of  5 rating by Esther Del Rio
"I had the pleasure of working with Dana. She took the time to understand my insurance needs and provided me with comprehensive options to my specific situation. She patiently answered all my questions and guided me through the entire process with ease. I highly recommend Dana to anyone seeking reliable and personalized insurance services."
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Janet Seabrooks

March 26, 2024

5  out of  5 rating by Janet Seabrooks
"Heather was very friendly and made my call to your office a pleasure. She took care of the issue at hand quickly and professionally. I would not hesitate to refer family and friends to your establishment."
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Rafael Molina

March 22, 2024

5  out of  5 rating by Rafael Molina
"Love working with Kelley, she always has a prompt response and accurate info. Great having her in."
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Kathy McLendon

March 22, 2024

5  out of  5 rating by Kathy McLendon
"Kelly Augi was very informative, friendly and processed my request immediately. Excellent customer service"
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karla sanchez

March 22, 2024

5  out of  5 rating by karla sanchez
"They have the bet staff ever... And coverage as well"
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Juli Kagan

March 22, 2024

5  out of  5 rating by Juli Kagan
"Dana is one of the most capable insurance agents we have ever had the opportunity to work with! We have numerous policies with State Farm and I am so pleased with her customer service as well as her team at Ellie Mills State Farm Insurance. In kindness, In gratitude, Juli"
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Gabriela Arias

March 22, 2024

5  out of  5 rating by Gabriela Arias
"Great customer service! Heather was really nice and helpful. She solved all the questions I had quick and efficiently."
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Sthefanie Linares

March 13, 2024

5  out of  5 rating by Sthefanie Linares
"I had reached out to this agency for a quote and got a call back from Dana. She took her time to explain everything and make sure Id understand everything that was being covered. Thank you so much Dana for your help, you were amazing! ☺️"
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Judy Proietti

March 12, 2024

5  out of  5 rating by Judy Proietti
"Thank you so much Dana Haglund for your service. You are very efficient with always a prompt response to our queries. Being myself retired from the insurance after over 40 yrs, it is my pleasure to refer you with confidence."
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Michelle Wroblewski

March 12, 2024

5  out of  5 rating by Michelle Wroblewski
"Dana has been so helpful with our policy and finding the best fit and also making sure we are up to date on all information changes. It was very hard to find reasonable car insurance in Florida and State Farm got the Win. Definitely recommend!"
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Keri Lauture

March 11, 2024

5  out of  5 rating by Keri Lauture
"I have been with this office for many years. Every agent has met me with professionalism, a great attitude, and very helpful. I thank Eileen for taking the time to go over my coverage section by section to make sure I understood ever detail while answering all of my questions. A great office!"
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simon m abecassis

March 5, 2024

5  out of  5 rating by simon m abecassis
"A friend highly recommended we deal with Dana Haglund, representative of State Farm. we had very high expectations. Dana exceeded all of them. Dana answered all the questions. Any time we needed guidance on any policy related issue she responded immediately, She provided consistently excellent service throughout the process. We highly recommend her services on any property insurance service. Simon Abecassis, March 5, 2024"
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Amanda Ramos

March 4, 2024

5  out of  5 rating by Amanda Ramos
"State Farm is saving me over $200 a month! Sarah was amazing, she was so patient with me and provided all the information I needed. She walked me through the cancellation with my other insurer and made the process EASY!"
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Erick Perez

February 28, 2024

5  out of  5 rating by Erick Perez
"Great experience, my rep Sara was on point. Super knowledgeable and answered all my concerns! Def recommending her and the agency to my family!"
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Kenneth Lugo

February 28, 2024

5  out of  5 rating by Kenneth Lugo
"Heather went above and beyond on my call with her today . Very refreshing to receive that level of service in todays world !"