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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jorge Rivero

November 8, 2024

5  out of  5
rating by Jorge Rivero
"Best service ever i recommended 200% thanks dana"
We responded:
"Dana is excited to hear it, Jorge. Thank you for such a hearty recommendation for her!"
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Maria Christina Ferraz

November 5, 2024

5  out of  5
rating by Maria Christina Ferraz
"We’ve been with Ellie Mills for a very long time and it all started with our dear Iole Hernandez whom we owe our peace of mind. That’s why we’re not going anywhere but here when it comes to speaking with dedicated and knowledgeable agents such as Iole and Eileen today. Eileen is also super kind, knowledgeable and answered all my questions plainly and clearly. In this changing world of insurance there’s only one safe harbour for us and it’s at Ellie Mills. Thank you Iole and Eileen!"
We responded:
"Thank you so much for such a kind review about Iole and Eileen. We really appreciate our customers like you who make us want to excel daily. It is a pleasure to serve you Maria!"
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Julio Ruiz

October 28, 2024

5  out of  5
rating by Julio Ruiz
"Tank you Ellie to found the better liability ins for my Corp."
We responded:
"It was our pleasure to help Julio! We are happy you are pleased with everything we helped you and your family with!!"
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Pedro B De Armas

October 28, 2024

5  out of  5
rating by Pedro B De Armas
"I've been with Statefarm now for a very long time since the 1990's. Very knowable, professional, and very courteous. Always has the answers to my questions. Never said anything that was misleading. A very very trust worthy group of professions. Thank you from the bottom of my heart Statefarm."
We responded:
"Thank you Pedro, we appreciate you!"
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Gary Martin

October 24, 2024

5  out of  5
rating by Gary Martin
"Customer service at this level is such a joy and so hard to find. You gals rock it!"
We responded:
"Wow Gary, your review made our day! Thank you for taking the time tell us how you feel!!"
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Jessica Lopez-Acevedo

October 11, 2024

5  out of  5
rating by Jessica Lopez-Acevedo
"Kelley was so helpful. I appreciate how any time I call, an actual person answers the call (instead of a machine). She took the time to go over my policy and identify ways to cut cost without putting me at risk limits. Kelley was very friendly and supportive. I have been very impressed with the way they also handle claims. The process is easy and fast."
We responded:
"Thank you Jessica for your kind words about Kelley and our Agency. It's reviews like this that make us want to go the extra mile every day for our clients. It is truly a privilege to help you with all your insurance needs!"
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jose sanchez

October 10, 2024

5  out of  5
rating by jose sanchez
"Hoy de nuevo, tuve necesidad de contactar con esta oficina para aclarar algunas dudas e informarme de algunas cosas, ya debiera acostumbrarme a la eficiencia y profesionalidad del; personal que trabaja aqui, hoy me atendio la agente Nancy Castaneda y no puedo pasar por alto el carisma y la profesionalidad de la misma en el desempeno de su trabajo. Felcidades por su magnifico trabajo"
We responded:
"We are glad you got things clarified on any doubts and excited that you noticed Nancy's professionalism and work performance. We truly appreciate when customers recognize our efforts to make your life easier! Thank you for being loyal to our Agency and State Farm!!"
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Angelica Exarheas

September 27, 2024

5  out of  5
rating by Angelica Exarheas
"Thank you Eileen, Michelle and Statefarm team for your patience and guidance through this process! You all have been wonderful,"
We responded:
"We appreciate you sharing your experience Angelica! Its customers like you that make us want to exceed expectations!! Much appreciation for your business and kind review."
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milton diaz

September 19, 2024

5  out of  5
rating by milton diaz
"Amazing company, costumer service very professional, Eileen at the front desk was amazing."
We responded:
"Milton, Thank you for trusting our team here at the Ellie Mills State Farm Agency for your Insurance needs. "
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david noas

September 19, 2024

5  out of  5
rating by david noas
"Excellent service and staff as always. Eileen was amazing. Great company, Great customer service."
We responded:
"Thank you David, glad to hear it! We appreciate your business!!"
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Tonnetta Moss

September 19, 2024

5  out of  5
rating by Tonnetta Moss
"It was great speaking with Kelley. She was very efficient, knowledgeable and professional."
We responded:
"Thank you Tonnetta for the 5 star review!"
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Diane Trezona

August 20, 2024

5  out of  5
rating by Diane Trezona
"Sarah Miele did a great job helping me find the best rates for my needs. I trust her to be honest with me, she has gone above & beyond every time I get a quote from her."
We responded:
"We appreciate your 5 star review about Sarah and her above and beyond service Diane! Its kind clients like you who make try extra hard."
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Lorenna Cristo

August 20, 2024

5  out of  5
rating by Lorenna Cristo
"I recently had the pleasure of working with a fantastic representative, Sarah, and I can’t speak highly enough of her. As someone who typically dreads dealing with insurance due to my dislike for hassles, she made the entire process remarkably smooth and stress-free. Her availability and guidance were impeccable, making complex decisions seem straightforward. I genuinely trust her advice and have made several decisions based on her recommendations. If you’re looking for someone who truly cares about making your experience as easy as possible, Sarah is the person to reach out to."
We responded:
"Lorenna, thank you for your kind words and 5 star review about your experience with Sarah in our Agency. We really appreciate you taking the time to let us know your feedback on the entire process. We look forward to providing a continued unsurpassed level of customer service!"
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uriel reddicks

August 15, 2024

5  out of  5
rating by uriel reddicks
"It's great customer service from dana I give her a strong 10 out of ten 👏"
We responded:
"Thank you Uriel! We appreciate your 10 out of 10 for Dana."
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Beatriz Yanes

August 12, 2024

5  out of  5
rating by Beatriz Yanes
"I am a long time customer of Stacey and Elllie Mills Statefarm. They offer a wide range of insurance options and have been able to meet all of my insurance needs. They contact me often to review my policies and make sure my insurance is still the best option. I highly recommend them!"
We responded:
"Thank you Beatriz, we appreciate you taking the time to tell others about your experience with us! I look forward to seeing you soon."
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Willmary Chourio

August 8, 2024

5  out of  5
rating by Willmary Chourio
"A superb process. I can not believe how easy and smooth switching to State Farm was, however!!!! Dana is a rock star! She made this a seamless transition, I even added life insurance to my policy. Dana was not only extremely professional but she also made me feel safe and comfortable with the process. I understood every detailed and the best part is that now i am saving almost $1k in car insurance (for 2 cars). I highly recommend Dana for her impecable attention. I am happy to start my new journey with State Farm and Dana. Thank you!"
We responded:
"Willmary, we are so happy to have you join our State Farm Family! Thank you for your amazing review about Dana taking care of you so well. We look forward to providing you with an unsurpassed level of customer service from now on...welcome to the Farm!!"
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Joyce Carmen

July 25, 2024

5  out of  5
rating by Joyce Carmen
"My car broke down, the service that I received was outstanding. Dana Hagan was incredible, the service truck was there within less than 30 minutes, and I was back on the road in an amazing amount of time."
We responded:
"We are always happy when we can make breaking down not so bad Joyce! I'm glad the wait wasn't long for you and you were back on the road quickly. Our motto is to be the best that happens to you on your worst day!! We appreciate the wonderful review about Dana's service."
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Janett Quintero

July 24, 2024

5  out of  5
rating by Janett Quintero
"Dana Haglund was beyond professional kind and patient. She answered all of my questions and was so helpful. I’m in the process of leaving another auto insurance company and thanks to Dana, I know I made the right choice! I couldn’t be happier with my quote and I now have a life insurance plan, something I’ve never had before. Dana is truly an asset to State Farm, I hope to continue to work with her for all of our families insurance needs."
We responded:
"Janett, we are so happy to have you join our Agency family! Dana is exceptional at doing an amazing job with each person she comes into contact with. We appreciate you not keeping her a secret and telling all your family and friends about how we were able to help you make a smooth transition for a much better value!!"
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Barrington Malcom

July 17, 2024

5  out of  5
rating by Barrington Malcom
"My visit to your office today was exceptionally excellent to begin with the welcome greetings your staff did an excellent job on taking care of my needs ,they were helpful to assist me with my needs very well done ,Eileen is very helpful and experienced I will give Eileen and the other personel that assist me a 5 🌟 for their effort. Thanks for a exceptionally great service 👍"
We responded:
"Barrington, thank you for letting us know this. We appreciate your feedback and will continue to strive for that each and every day!"
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gene santabarbara

June 24, 2024

5  out of  5
rating by gene santabarbara
"Best agency I dealt with!.I would recommend it 100%, these agents do care for people’s problems and they help unconditionally. Glenda Armas is my agent and our angel, she helped us with my homeowners insurance in a very difficult situation and she fought this big company and won. She took it upon herself to fight for an injustice like it was her own case, a rare behavior now a days, and because of her diligence we are breathing a sigh of relief. Thank you so much to Glenda and everybody in that office for helping us through this rough time."
We responded:
"Thank you Gene for such a kind review about Glenda. Glenda spends every day going above and beyond for our customers. She is knowledgeable, professional, and caring in every interaction. We appreciate you calling her out and recognizing her exceptional customer service!"
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Laura Connelly

June 19, 2024

5  out of  5
rating by Laura Connelly
"Very good customer service."
We responded:
"Thank you Laura. We appreciate your business!"
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DoIt Smitty

June 18, 2024

5  out of  5
rating by DoIt Smitty
"Heather stands out amongst any other representative I’ve ever spoke with at State Farm! She actually cares to genuinely assist you with questions and or concerns. She’s very knowledgeable of her job and is the epitome of a true professional. Whether in Broward or Dade, please ask to speak to Heather to experience the outstanding customer service that I did."
We responded:
"Thank you Dolt for such a kind review about Heather in our office! She certainly does care and goes out of her way to help each and every client. We appreciate your business very much!!"
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Mary O'Keefe

June 17, 2024

5  out of  5
rating by Mary O'Keefe
"I am in the insurance business myself for 44 years and I have always kept our personal insurance with Stacey. She is top notch responsive and customer service oriented. She’s the best!!!!"
We responded:
"Thank you Mary! Coming from you that means a lot knowing you know much about the business!!"
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Ricardo Echeverry

June 17, 2024

5  out of  5
rating by Ricardo Echeverry
"No one has ever offered us a service as important and as serious as what State Farm is now offering us with the help in Family Financial Consulting and with that we have been clear about several things that we are carrying out."
We responded:
"I'm so honored we can help you with it Ricardo! Thank you for taking the time to let others know that we offer assistance with financial matters as well!!"
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Mary Ansell

June 17, 2024

5  out of  5
rating by Mary Ansell
"We have had Ellie Mills State Farm as our agents for years. Stacey Tallon in the Miami Office is wonderful. She is always there when we need her."
We responded:
"We appreciate your business and the trust you've placed in our Agency throughout the years. Hope all is well with you in your neck of the woods!"