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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tariq Gill

June 23, 2026

5  out of  5
rating by Tariq Gill
"Claudia was extremely helpful with getting my Auto insurance"
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Mike Trigonis

June 22, 2026

5  out of  5
rating by Mike Trigonis
"I call the office today and Kelly answered and she was very pleasant and very helpful on getting what I needed done thank you all"
We responded:
"It is always our pleasure to help Mike! We love making insurance easy for our customers at Ellie Mills State Farm."
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Iris Deegan

June 22, 2026

5  out of  5
rating by Iris Deegan
"Very courteous, very helpful. Thank you"
We responded:
"Iris we are so happy you felt that way and thank you for your feedback on our service!"
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Bill R. Alberti

June 19, 2026

5  out of  5
rating by Bill R. Alberti
"Eileen Ramirez was very knowledgeable, extremely patient and so professional is the least I can say.

Biagio “Billy” Alberti"
We responded:
"We agree Billy; Eileen is extremely patient and very knowledgeable. We call her our "tech" guru in the office! So glad she could assist you."
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Eileen C

June 17, 2026

5  out of  5
rating by Eileen C
"Great customer service. Thank you Claudia for your help today. You explained everything so easy."
We responded:
"Thank you, Eileen, for your kind words and 5-star review! We're so glad to hear that Claudia provided you with great customer service and made everything easy to understand. Taking the time to explain coverage options clearly is something we strive for, and we're thrilled that Claudia was able to make the process simple and stress-free. We appreciate your trust in us for your vehicle insurance needs and look forward to being here whenever you need us. Thanks again for choosing our agency! 🚗⭐"
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Karin Mas

June 16, 2026

5  out of  5
rating by Karin Mas
"Claudia was amazing and professional. Very detailed and organized. Lowered our Premium significantly. Recommend 100%"
We responded:
"Thank you, Karin, for your wonderful review! We're thrilled to hear that Claudia provided such amazing, professional, and organized service. Helping our customers find the right coverage while saving money is always our goal, and we're glad she was able to significantly lower your premium. We truly appreciate your recommendation and look forward to being here for all your insurance needs!"
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MARY L. Robinson

June 15, 2026

5  out of  5
rating by MARY L. Robinson
"Had a great experience. My Agent was Kind, Courteous and Informative. The best Agent I had from a Insurance Company! Thank you Claudia! You Rock!!!!!!"
We responded:
"We are so glad to hear that feedback Mary. Claudia is awesome and we are excited you were able to experience her excellent customer care and recognize her for it! Welcome to Ellie Mills State Farm.~Ellie"
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Esperanza Ruiz

June 12, 2026

5  out of  5
rating by Esperanza Ruiz
"I’ve had a very positive experience on different occasions. First was with Florence she helped me with my auto and home owners Insurance she was very sweet, knowledgeable and very Proffessional. She was able to save me a lot of money monthly on my Premiums, forever greatfull !! Then My second encounter was with Erika de la Paz who helped me and my husband transition into Medicare that is very complicated. She was very knowledgeable, very patient and very sweet. Has followed up on any questions I’ve had after enrolling.I am very happy I have all my Policies with them and now I’ll inquire about a Policy for my Pet to see if I can get bundle discount. Thank you!!!!!"
We responded:
"Your feedback truly made our day—thank you! We’re grateful you chose us for all your insurance and Medicare needs. We’ll be sure to share your compliments with Florence and Erika. And we’d love to help you inquire about pet coverage when you're ready. Thanks again for being part of our Ellie Mills State Farm family!~Ellie"
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Michael frank Gesualdo

June 12, 2026

5  out of  5
rating by Michael frank Gesualdo
"Was a fantastic experience adding my new vehicle to my insurance policy she was great help. talk about an awesome customer service representative!!!!"
We responded:
"We are so happy you had such a fantastic experience with our office Michael. We appreciate the trust you've placed in Ellie Mills State Farm!"
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Rafael Benitez Cortes

June 11, 2026

5  out of  5
rating by Rafael Benitez Cortes
"Muy buena atencion me brindarom en especial la señoras Claudia"
We responded:
"Thank you Rafael, we appreciate you commending Claudia's excellent service!"
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Rolando Schwank

June 11, 2026

5  out of  5
rating by Rolando Schwank
"After mentioning to Claudia my insurance went up with Progressive she professionally assisted me and Quoted me a substantial decrease in my car insurance and with better coverage, the enitre process was fast and smooth couldnt of been happier TY"
We responded:
"Hi Rolando, thank you for the great review! We’re so glad Claudia was able to help you when you noticed your premium increasing with Progressive. It’s wonderful to hear you received a substantial savings with better coverage and that the process was fast and smooth. We truly appreciate you choosing State Farm—thanks again!~Ellie"
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Francisco rubio

June 10, 2026

5  out of  5
rating by Francisco rubio
"I can’t recommend Claudia at State Farm enough! She recently helped me save a significant amount of money while actually improving my insurance coverage compared to what I had before. From start to finish, she was professional, knowledgeable, and incredibly informative, taking the time to explain everything clearly and answer all of my questions.

What really stood out was how friendly and personable she was. Claudia made the entire process easy and stress-free, and her great sense of humor made it enjoyable as well. It’s not often you find someone who can save you money, improve your coverage, and provide such outstanding customer service all at the same time.

If you’re looking for an insurance agent who genuinely cares about her clients and goes above and beyond, I highly recommend Claudia. Thank you for all your help!"
We responded:
"Hi Francisco! What a fantastic review—thank you! We’re thrilled Claudia was able to help you save money, improve your coverage, and make the process enjoyable (and yes, we love a little humor along the way 😊). Thank you for trusting our team. We’re here anytime you need us!"
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Terrie Vacchiano

June 10, 2026

5  out of  5
rating by Terrie Vacchiano
"Kelley is knowledgeable at her job. Within minutes she got my new car insured with the best price. One phone call at the dealership and the job was completed."
We responded:
"Kelley is elated to hear you were pleased Terrie! We appreciate your trust in Ellie Mills Insurance Agency."
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Lawrence Soto

June 9, 2026

5  out of  5
rating by Lawrence Soto
"Claudia was awesome. Lowered my car auto and motorcycle insurance significantly."
We responded:
"We love saving people lots of money Lawrence. So happy you were pleased with Claudia's awesome customer care!"
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ELLIE C.

June 9, 2026

5  out of  5
rating by ELLIE C.
"CUTLER BAY OFFICE
I want to recognize Antonia Ruiz for the outstanding service she provided. I called regarding my son’s auto policy, which had been canceled due to nonpayment, and she immediately took the time to help us.

Not only was she able to get the policy reinstated, but she carefully reviewed everything and found my son a much more affordable rate. We spent nearly an hour on the phone, and she was patient, knowledgeable, and genuinely committed to finding the best solution.

In today’s world, it is rare to find someone who takes the time to truly help people the way Antonia did. She reminded me of the customer service we used to receive years ago, when people went the extra mile and treated you like more than just a number.

Thank you, Antonia, for your professionalism, kindness, and dedication. State Farm is fortunate to have you on their team."
We responded:
"Thank you Ellie for your kind words about Antonia's outstanding service she provided you. At Ellie Mills State Farm, we truly care about each and every customer so it's important to us that you feel that way. It is our honor to help you get that situation worked out. We appreciate your patience as we worked through it with you."
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Carol Lash

June 5, 2026

5  out of  5
rating by Carol Lash
"Catherine helped me with adding a new car to insurance - she was warm - friendly - caring & knowledgable!!"
We responded:
"That's wonderful to hear Carol. We are so grateful you chose Ellie Mills State Farm to help with your new car insurance!"
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The Simon

June 4, 2026

5  out of  5
rating by The Simon
"Claudia was an absolute pleasure to work with. Not only was she very helpful in getting a great quote for car insurance but also helpful in discussion umbrella policy options. Thank you Claudia!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ellie Mills’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Cutler Bay ."
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Maril Keome

May 30, 2026

5  out of  5
rating by Maril Keome
"Claudia was very helpful with reviewing my existing car insurance, answering questions I had related to changes I might need to make, and getting new policies. Was able to get the coverage for renter’s insurance and umbrella p insurance that I wanted. Thank you. 🙂"
We responded:
"Thank you Maril for letting us know about your awesome experience with Claudia. We are happy we could help with your renters insurance and umbrella coverage that you needed."
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Mackenzie Williams

May 27, 2026

5  out of  5
rating by Mackenzie Williams
"Claudia Zamora was absolutely amazing! She saved me hundreds, and even made sure I knew how to leave my previous (and awful) policy without losing money either. She was friendly and professional and I look forward to working with her again in the future."
We responded:
"Thank you Mackenzie! Absolutely amazing is what we are going for each and everyday. It's customers like you who make us want to go the extra mile to help. Welcome to Ellie Mills State Farm!!"
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Kendra

May 26, 2026

5  out of  5
rating by Kendra
"My experience was amazing Claudia did an amazing thing job, and I am very happy with our decision to choose State Farm."
We responded:
"We are very happy you switched to Ellie Mills State Farm as well Kendra. Thank you for taking the time to give us feedback on Claudia's amazing service!"
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jose sanchez

May 26, 2026

5  out of  5
rating by jose sanchez
"Siempre he comentado de este lugar una buena opinion, pero hoy quiero comentar sobre la joven agente Catherine, lo voy a resumir que ojala hubieran muchas Catherine en muchos lugares como ella, llamé con algunas preocupaciones y duda, ahora gracias a su trabajo estoy en paz , tranquilo y sin preocupaciones, Que Dios la bendiga siempre"
We responded:
"Eileen and Catherine were happy to help Jose! Thank you for giving us the opportunity to do so!!"
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Ivan Marchena

May 26, 2026

5  out of  5
rating by Ivan Marchena
"I had an excellent experience working with my State Farm representative, Claudia Zamora. She was professional, knowledgeable, and made the entire process smooth and stress-free. Claudia took the time to answer all my questions thoroughly and provided clear guidance to ensure I had the right coverage for my needs. I truly appreciate her patience, attention to detail, and friendly approach, and I couldn’t be more pleased with the service she provided."
We responded:
"Thank you for telling us about Claudia's excellent customer service. She is so excited to hear she made it stress free for you! We appreciate your business and are always happy to help make it easy for you!"
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Todd Hartlage

May 19, 2026

5  out of  5
rating by Todd Hartlage
"Claudia was great to work with.
We added a car to my other policies and it
only took a few minutes.
Great service and fast.
Very important as time is precious.
Thank you so much Claudia !"
We responded:
"We agree that time is precious Todd! Thank you for reviewing Claudia's efficient and great work here at Ellie Mills State Farm. We appreciate you taking that time to do so!"
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Jill Hansen

May 18, 2026

5  out of  5
rating by Jill Hansen
"Claudia provided exceptional service and handled all of my business needs with her professionalism and care. Highly recommend.!!"
We responded:
"Thank you Jill. We appreciate you highly recommending Claudia at Ellie Mills State Farm!"
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Heddy Larkins

May 15, 2026

5  out of  5
rating by Heddy Larkins
"Tengo mis tres autos asegurados con StateFarm de Cutler Bay Florida y los remiendo por la seguridad, tranquilidad y atención que recibo de esta compañía, Claudia tuvo la paciencia de explicarme sobre la renovación de mis seguros, continuaré con esta compañía por los siguientes añ"
We responded:
"Thank you for your thoughtful review, Heddy! We truly appreciate your trust in our team and are honored to insure all three of your vehicles. We're so glad to hear that Claudia took the time to patiently explain your renewal options and provide the level of service, security, and peace of mind you deserve. Thank you for your recommendation and loyalty—we look forward to serving you for many years to come! "